Ground Zero tour with optional One World Observatory ticket
Attractions & guided tours

Ground Zero tour with optional One World Observatory ticket

4.4/5

Excellent
21 reviews
from
£29.00
Free cancellation
Language: English
Mobile voucher accepted
Duration: Flexible
Why you’ll love this…
  • Explore the 9/11 Memorial and other key sites of Ground Zero
  • Listen to personal accounts of the 9/11 attacks from the local tour guides, who have personal connections to the events of that day
  • Gain access to the fascinating One World Observatory (Freedom Tower) following a guided tour of Ground Zero
What to expect

Your tour will begin at St. Paul's Chapel on Broadway, a building considered to be the oldest public building still in use. During the 9/11 attacks, the Chapel miraculously survived without even a single broken window and served as a sanctuary for refuge and shelter throughout the aftermath. Now, it stands as a place of tribute for those around the world to commemorate first responders and innocent civilians, containing mementos and paraphernalia of support for the city.

Next, you'll walk to the Firefighter's 9/11 Memorial Wall located at FDNY Engine 10 and Ladder 10. There, you'll see a memorial dedicated to the city's 343 first emergency responders who risked their lives on the day of the attacks. From here, you'll head towards the 9/11 Memorial. There, you'll have the opportunity to see the new Freedom Tower and World Trade Center.

The final stop on the tour (accessible via optional upgrade) will include the One World Observatory or the Freedom Tower. This journey begins at the Welcome Center. You'll hear stories of the people who built the tower through a video montage and travel in the “Sky Pod” elevator which shows you a virtual time-lapse of the city as you ascend. Watch the fascinating See Forever Theatre before you descend to the 100th floor to the main observation deck where you'll have a panoramic view of New York City's incredible skyline.

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What's included
  • check Live guided tour of Ground Zero and 9/11 Memorial led by New Yorkers with personal connections to 9/11
What's not included
  • x_not_included Tickets to the 9/11 Museum
  • x_not_included One World Observatory tickets (accessible via optional upgrade)
Where

185 Greenwich St, New York, NY 10007, USA

Meeting point:
Meet inside the Oculus, a mall and transportation hub at Ground Zero. Go to Level C2. Your guide will be wearing an orange hat and standing by the L'Arte del Gelato stand.
What to remember
  • One World Observatory tickets are an optional upgrade, are date/time specific and will be assigned based on availability
  • Please arrive 15 minutes early. Tours start on time and if you're late, you may not be able to join the group
  • There is no need to print out the ticket, just tell the guide your name when you arrive
  • The tour ends at the 9/11 Memorial, about 4 blocks from the meeting location
  • The tour operates in rain or snow, please dress appropriately for the weather
  • Videotaping the tour is not allowed without prior permission
Read more
Provider
ExperienceFirst Tours
Booking fee
Good news! No extra fees are applied to this booking.
Cancellation policy
Receive a 100% refund if you cancel up to 24 hours before the experience begins.

What people say about this experience

Excellent

4.4 /5

Based on 21 reviews from verified customers


Review categories

Value for money

4.2/5

Staff

4.8/5

Safety

4.8/5

Service

4.8/5


48%
48%
5%
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Sort by:

  • T

    TUI Musement Traveler

    Verified booking

    5

    5 August 2025

    A truly amazing moving experience

  • A

    Andreas

    Verified booking

    5

    20 June 2025

    Travelled as a couple


    Uns gefielen alle drei Teile des gebuchten Pakets hervorragend. Das Englisch/Amerikanisch des guides war auch für uns Deutsche sehr gut verständlich. Für die Führung hatten wir zunächst Bedenken, da es direkt davor anfing zu schütten. Der größte Teil fand dann spontan unterirdisch bzw. im neuen Bahnhof statt, sehr flexibel also. Am Museum gab es für unsere Gruppe eine fast lane, so dass wir direkt hineinkamen, was uns angesichts langer Warteschlangen natürlich erfeute.

  • D

    Dirk

    Verified booking

    4.6

    2 July 2023

    Travelled with family


    Goede ontvangst, mooi op schema, perfecte timing, goede interessante rondleiding, indrukwekkend. Franstalige gids de al jaren in NY woont, soms een beetje moeilijk te verstaan wegens haar accent, maar wel goed gegidst.

  • T

    TUI Musement Traveler

    Verified booking

    5

    30 June 2022

    Great

  • T

    TUI Musement Traveler

    Verified booking

    5

    30 June 2022

    Great! And the presentation was awesome.

  • T

    TUI Musement Traveler

    Verified booking

    4

    18 May 2022

    We received tickets to the observatory. The walking tour and the tour guide was exceptional.

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